Defect Management (MM)

Defect Management is responsible for rectifying warranty defects that occur during construction projects.

Core Tasks

We manage warranty defects by...

managing all warranty defects from notification to settlement
maintaining the various defect databases
talking to owners (BLB, Dec. 5.II), operating groups and companies
communicate with users and communicate usage restrictions when rectifying defects
Inspect defect locations, prepare reports, clarify facts, mediate between the trades
monitor the progress of remediation, resubmissions, reminders